This is a small site with very little in the way of information when you first view it online. It is the retail Services Online Customer Care Site. The top of the page has contact us, privacy/security and help. All that is needed is for the customer to enter their account number and zip code in the boxes provided to be able o access the Customer Care Site. Then you simply push the submit button. This site will give you free and secure online access to paying your bill online, viewing your statement, receiving email alerts, your account balance and amounts due and recent transaction history.

Under that you will find General Account Questions. On that page you will find answers to the most commonly asked questions from customers. The categories include Online Customer Care Features, Enrolment and Sign In, Paying Your Bill, Online Bill Service, Security and how to contact HrsAccount.com. The end of the page contains the privacy and security information and the sites Terms and Conditions which customers are free to look through. There is also a feedback bottom located in the right corner. You can contact this site through email or by phone whenever you need help.